FREE US SHIPPING ON ORDERS $120+
frequently asked questions
as of July 2025
shipping
U.S. and International
shipping rates
US: Standard Shipping
Small Orders = $4
(Stickers/Jewelry/Keychains/Some Apparel)
Medium Orders = $12-15
(Most Apparel such as hoodies)
Large Orders = $20
(Multiple Apparel Pieces/Items)
​International:
Calculated automatically by Shippo based on package weight and destination.
delivery time
US: 3-5 business days
International: 1-3 weeks
Delivery time depends on the package's destination, and is out of MatchaMango's control.
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Please be patient with the postal service and direct your inquiries to your local post office through the tracking code provided with your order.
lost or damaged packages​
Once I drop off the package to the office, the package is out of my control, however, I want to do my best to compensate for the loss!
Please send me an email through my contact form to let me know of your situation and I will discuss details with you. I may be able to replace the lost package if the order is small; on the other hand, I may not be able to replace it due to this being a small business still.
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return policy
refunds or replacements
Returns/exchanges are accepted 30 days of receiving your package.
Please use the contact form for all returns and exchanges!
The buyer will be required to cover all transaction and shipping fees.